Technical support and bug fixing
Dedicated technical support to quickly fix bugs and unexpected errors.
- Free quote, sent promptly
- No commitment
- Agency based in Agadir
Support & bug fixing: our approach
A form that no longer sends, a blank page, a failed payment, a broken layout on mobile: every bug loses you customers. You need a developer who can step in quickly and cleanly.
We diagnose the cause, fix the problem and make sure it won’t happen again. Customers with a maintenance contract get priority support, including for emergencies.
Main objective
Have an expert developer available quickly to get you back up and running.
What our service includes
- Rapid fixing of display bugs
- Resolution of technical API issues
- Repair of forms and emails
- Technical assistance for users
- Support with minor improvements
- 24/7 emergency support under a maintenance contract
Who is it for?
- Websites that are down or only partly working
- Businesses without a dedicated developer
- Online stores with payment errors
- In-house teams that need occasional extra help
Our 4-step method
Initial audit
The state of security, backups, updates and performance.
Bringing up to standard
Priority fixes and hardening of the website.
Monitoring
Tested updates, backups and continuous monitoring.
Monthly report
Work carried out, incidents and recommendations.
Expected impact & ROI
Your website’s downtime kept to a minimum.
Frequently asked questions: Support & bug fixing
How quickly do you step in?
For customers under contract, emergencies (website unreachable, payments blocked) are handled as a priority, including outside business hours. For other requests, you are given a diagnosis and a timeframe as soon as the problem has been analysed.
Do you work on all types of websites?
We work on WordPress, WooCommerce, React / Next.js websites and most custom PHP or JavaScript developments. After an initial diagnosis, we tell you whether the work is feasible and at what cost.
How is support billed?
Per intervention based on a quote, or included in a monthly maintenance contract, depending on your needs.